Frequently Asked Questions

If you don't find the information you require below, please contact us and we will be happy to answer your questions.

Opening Hours

CORONAVIRUS UPDATE: Our shop and coffee bar are currently closed, in compliance with government guidelines. We anticipate reopening from 2 December. Our opening times for both the shop and coffee bar are usually Wednesday-Saturday, 10am-4pm (closed Sunday, Monday & Tuesday).

Customer Service

Please contact us during our opening hours by phone or email if you have any queries regarding online or in-store purchases or products.

Press Enquiries

Please contact Alicia Clarke with any press-related enquiries.

Registering for our newsletter is completely optional. The newsletter aims to provide regular communication to our customers on the latest products in store, updates to our coffee bar menu, discounts, design trends, advice and more.

Shipping / Delivery / Click and Collect

During COVID, we are offering Free Local Delivery (within 10 miles of our Harleston shop) and also Click & Collect as additional options.

We offer flat rate Standard and Express Shipping options, with Free Standard Delivery on orders over £50.